Privacy Policy

1. Introduction

This Privacy Policy explains how The Inside Storey Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website www.theinsidestorey.com (“Website”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

We are the data controller responsible for your personal data.

Company name: The Inside Storey Ltd
Registered address: 29a High Street, West Wickham, Kent BR4 0LP
Email: sales@theinsidestorey.com

3. The Personal Data We Collect

We may collect and process the following data:

a) Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Any information submitted via contact forms or email

b) Automatically collected data

When you use our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the site

  • Referring URLs

This data does not usually identify you personally.

4. How We Use Your Personal Data

We use personal data to:

  • Respond to enquiries

  • Provide information or services requested

  • Improve Website performance and user experience

  • Monitor Website usage and security

  • Comply with legal obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Bases for Processing

Under UK GDPR, our lawful bases include:

  • Consent – where you have explicitly agreed

  • Legitimate interests – for operating and improving our business

  • Legal obligation – where required by law

  • Contract – where necessary to perform a contract with you

6. Marketing Communications

We may send marketing communications only where permitted by law.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails, or

  • Contacting us directly

We do not sell or rent your personal data to third parties.

7. Data Sharing

We may share your data with:

  • Website hosting providers

  • IT and system administration providers

  • Analytics providers (e.g. Google Analytics)

  • Professional advisers (legal, accounting)

All third parties are required to respect data protection law and process data securely.

8. International Transfers

If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • Standard contractual clauses

9. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

However, no online transmission is completely secure.

10. Data Retention

We retain personal data only for as long as necessary:

  • To fulfil the purposes it was collected for

  • To meet legal, accounting, or reporting requirements

11. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, contact us using the details above.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

We encourage you to contact us first so we can address your concerns.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.